Help Center

Frequently Asked Questions (FAQs)

Q: What is HRMagic?
A:

HRMagic is a comprehensive, cost-effective HR solution for small-to-medium-sized businesses.

Q: What does HRMagic do?
A:

A number of Human resource functions/features are lined up. These include;

•  Centralised Employee Management
•  Company Administration
•  Benefits and Allowances Management.
•  Document Library
•  Timesheets and Attendance History
•  Leave Tracking, Accruals and Calendar
•  Work shifts and Employee Scheduling
•  Payroll Administration
•  Company Loans and Advances
•  Insurance and Tax Reporting
•  Online Recruitment
•  Performance Metrics and Appraisals
Q: How much does it cost to join HRMagic?
A:

Creating an account is absolutely free. You can use that account with upto 5employees and check out the platform can do. Look at our subscription bundles and select what's appropriate for you and your company.

Q: How do I make payments for subscription?
A:

You can pay by cheque/bank transfer/eft/visa/paypal to QED Solutions Ltd. Please email support@hrmagic.ug and request for a payment details.

Q: If am not in Uganda can I still use HRMagic?
A:

HRMagic is available to users outside Uganda. Please Contact Us and we will advise on steps to take.

Q: Does HRMagic share my records?
A:

We don't share any records or piece of data that belongs to the client. HRMagic has a strict privacy policy that is followed to the letter. Read our Terms and Conditions for more information.

Q: Where can I access HRMagic
A:

Visit hrmagic.ug and register for an account.

Q: Do I need to carry out any installations?
A:

Our system is online i.e. cloud-based. You don't need to install anything on your computer or mobile devices

Q: What are prerequisites for setting up my instance after creating my account?
A:

Have your employee and payroll records available. You can decide to enter records one by one or do a batch upload using our scripts or screens. Our support team will assist you wherever and whenever you need help